Política de Privacidad

1. El alcance

1.1 Esta política describe el tipo de Datos Personales que la Compañía recopila sobre personas físicas, así como su tratamiento, la forma en que se comparten con terceros y las medidas adoptadas para asegurar dichos procesos.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or by combining that information with additional information we hold or can access.

1.3 The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including managing, structuring, and storing Personal Data.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from any person under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any such information, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 Cuando accede al servicio y a los canales, o visita nuestro sitio web, recopilamos Datos Personales. En determinados casos, podemos solicitarle sus Datos Personales.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our external partners.

3. No es necesario revelar información personal

3.1 You are not obligated to provide us with any Personal Data. However, in certain circumstances, withholding such Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you voluntarily provide when you connect to a third-party online trading platform through Us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 La empresa trata sus Datos Personales para los fines descritos en esta sección, conforme a la base jurídica que corresponda en cada caso.

5.3 Contáctenos por correo electrónico para obtener más información sobre el tratamiento necesario para proteger los intereses legítimos.

5.4 The following sets out the reasons and legal grounds on which we may use the information you provide:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, including IP address information, as well as services that analyze user experience.

6.2 You may also ask us to share specific Personal Data relating to you with third-party trading platforms. In such cases, we will provide those third-party platforms with the Personal Data you have supplied. Their use of your Personal Data is governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This can provide the Company with the resources needed to improve and refine the products and services offered to its clients.

6.4 The Company may disclose Personal Data to regulatory, local, or other official authorities where necessary to protect the rights of third parties or to safeguard assets.

6.5 We may also share your Personal Data with prospective investors or buyers, or with lenders of the Company or any other company within the group, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics companies. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are temporarily stored on your device and remain only for a short period until you close your browser. Others are persistent cookies. Persistent cookies stay on your device for a period of time after you close your browser. They help the Website recognize you as a returning user and allow users to return to the website.

7.5 However, please note that if this happens, some or all of the functions and features of the Website may not work as you expect.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain Personal Data relating to you for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your personal data with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is still necessary.

9. Transferencias internacionales

9.1 Your personal data may be transferred to other countries (that is, your personal data may be transmitted to a third country or to international organizations). The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

9.3 The Company can provide information about the security measures applied to protect your Personal Data transferred to third countries or international organizations. Email us at: support@vicunacaudalecto.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain free of errors. Nor can we be held liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 We may be required to disclose your Personal Data to third parties, such as public authorities, due to legal obligations or other circumstances beyond our control. In these cases, we cannot control the level of security that such third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us via the internet.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through such sites or applications.

11.2 Before accessing any third-party websites or applications, we recommend reviewing their privacy policies and considering carefully what Personal Data you share with them.

12. Modificaciones de esta Política

12.1 We may update this Policy at any time. When changes are made, we will notify you by publishing the updated version on our website.

12.2 If we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we hold about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how we process your personal information.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the Personal Data you provide. To exercise your rights, email the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data it processes about you. You may access your Personal Data where it exists. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Where requested, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would harm the rights and freedoms of another person or your own rights, the Company may decline the request or limit its ability to fulfil it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request the rectification of incomplete Personal Data concerning you, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where the processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, the data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or where there is a significant public interest reason within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect the rights available to you under the right to erasure. The right to data portability does not adversely affect the rights and freedoms of third parties.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests prevail, or that the processing is necessary for the exercise, establishment, or defense of legal claims. In relation to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may revoke your consent to our processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out under your consent before its withdrawal. You have the right to lodge a complaint with your supervisory authority. You may file a claim with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights concerning your Personal Data, as detailed in this section 13.

13.10 We will provide the information you request under your rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Provided that it does not conflict with the provisions of Article 13 of the law, the information you request when exercising your rights under Article 13 will be provided free of charge. If a request is unjustified or excessive, particularly in the case of repeated requests, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask the person making the request to provide reasonable means of identification.